Shipping policy

Shipping & Delivery Policy

At Central Flooring, we aim to make delivery simple and transparent. Because flooring orders vary in size, weight, and destination, shipping is quoted individually to ensure you receive the best possible rate.

Delivery & Shipping Quotes

All deliveries are calculated based on:

  • Your delivery location

  • Order size and weight

  • Access requirements (e.g. residential, commercial, forklift access)

Once your order is placed, our team will contact you with a custom delivery quote before dispatch. Shipping is not finalised until you approve the quote.

Couriers & Freight Partners

We work with a range of trusted courier and freight partners across Australia to ensure your order is delivered safely and efficiently. The courier used will depend on your location and the size of your order.

Installer Delivery (If Installation Is Booked)

If you book installation through Central Flooring, your flooring may be delivered by our installers as part of the job. In this case:

  • Delivery is handled by the installation team

  • Delivery costs may include travel time, loading, unloading, and handling

  • Any applicable delivery or travel fees will be discussed and agreed upon before the job is confirmed

Pick-Up Options

Local pick-up may be available for certain orders. If you prefer to collect your order, please contact our team to confirm availability and warehouse location.

Important Notes

  • Delivery timeframes may vary depending on stock availability and your location

  • Someone must be available on-site to receive the goods unless prior arrangements are made

  • Please inspect your order upon delivery and notify us immediately of any issues

If you have any questions about shipping, delivery options, or installation logistics, feel free to contact our team — we’re happy to help plan the smoothest delivery for your project.